Booking & Cancellation Policies
At Soigné at Home, we are dedicated to creating refined, in-home dining experiences with meticulous care and professionalism. To ensure clarity and a seamless experience, please review the following terms.
Deposit & Payment
To confirm your event, a 50% deposit is required at the time of booking. This secures your date and allows us to begin sourcing premium ingredients and preparing your personalized menu.
The remaining balance is due upon completion of the event, unless otherwise agreed upon in writing.
We accept the following forms of payment:
- Venmo
- Zelle
- PayPal (processing fees may apply)
- Credit Card (processing fees may apply)
- Cash
Receipts are available for all transactions upon request.
Cancellation Policy
All deposits are non-refundable. If you need to cancel your event for any reason, your deposit will be retained as a cancellation fee.
We understand that life happens — in the case of emergencies or unforeseen circumstances, we’ll always do our best to accommodate a reschedule, based on availability.
Gratuity
Gratuity is not required, but always appreciated. If you feel our team exceeded your expectations, a customary gratuity of 15–20% is welcome and goes directly to the staff who helped bring your event to life.
Have any Questions?
Feel free to reach out with any questions you may have and we will be happy to answer them for you